311 – New York City

311 serves the county of Bronx, Kings, New York, Queens and Richmond.

Phone:  Call 311 or Call 212-639-9675 for inquiries from outside NYC. Not toll free.

Text 311-692 24 hours a day, 7 days a week, 365 days a year. (Message and data rates may apply.)

NYC311 Online is your digital front door to City information and services.

Website: https://portal.311.nyc.gov/

Search Directory: Browse services.

Provides information and referrals to needed services like:

• Benefits & Support
• Businesses & Consumers
• Courts & Law
• Culture & Recreation
• Education
• Employment
• Environment
• Government & Elections
• Health
• Housing & Buildings
• Noise
• Pets, Pests & Wildlife
• Public Safety
• Records
• Sidewalks, Streets & Highways
• Taxes
• Transportation
• Trash & Recycling