Legal Assistance of Western New York, Inc.

1 West Main Street, Suite 400
Rochester, NY 14614
Phone: (585) 325-2520
TDD: (585) 325-2547
Fax: (585) 325-2559
Website: https://www.lawny.org/
Office Website: https://www.lawny.org/node/50/rochester-location
Office Hours: Monday-Friday, 9:00AM-5:00PM

County Served: Monroe

Legal Assistance of Western New York, Inc. (LawNY) provides free legal aid to people with civil legal problems.

• Consumer
  • Auto Fraud
  • Lemon Law
  • Debt collection
  • Credit reports
  • Vehicle Repossession
  • Student loans
  • Money judgments
  • Predatory lending
  • Wage garnishments
  • Frozen bank accounts
• Re-Entry
  • Denial or termination of Employment or Licensure based on Criminal Records
• Housing
  • Eviction
  • Discrimination and Fair Housing Rights
  • Subsidized and Public Housing issues (Section 8 terminations)
• Public Benefits
  • Public Assistance
  • Emergency Assistance
  • Homelessness (emergency shelter placements)
  • SNAP (including application and eligibility assistance)
  • WIC
  • HEAP
• Health (Medicaid, Medicare, Private Health Insurance, ICAN, CHA)
  • Medical bills/debts
  • Insurance Coverage denials/reductions
  • Insurance eligibility issues
  • Quality of care conditions
  • Fair Hearings
• Pro Bono Services (Outside Monroe County)
  • Pro Se uncontested divorces
  • Pro Se gender marker changes and gender-identity-related name changes
  • Wills/POA’s
  • Unemployment Insurance Benefits (UIB)
• Special Populations
  • Seniors’ Legal Services - Civil legal problems faced by individuals 60yrs +
    • Power of Attorney
    • Advanced Care Directives (Health Care Proxies, Living Wills, Medical Orders for Life-Sustaining Treatment)
    • Healthcare issues (including Medicare and Medicaid)
    • Housing Issues
    • Rights of Nursing Home and Adult Home Residents
    • Social Security Overpayments
    • Public Benefits
    • Consumer Issues: Debtor/Creditor
    • Elder Abuse/neglect/exploitation
  • Veterans’ Legal Services - Civil legal problems faced by veterans and their families
    • Nexus letters
    • Buddy statements
    • Issues with veterans’ benefits and pensions
    • Health issues related to service
  • Office of Victim Services - A potential client or family member affected by financial, violent, and or property crimes
    • Identity theft
    • Owe bank money/being sued by a creditor
    • Lease Issues: Needing to break a lease due to domestic violence
    • Eviction/Late on rent: due to domestic violence
• Education
  • Assist families of students with disabilities in achieving an appropriate education plan (preK to age 21)
  • Assist families of students with disabilities on school disciplinary matters
  • Take cases in school districts from all 14 counties

*Does not assist with completing petitions to Family Court (Custody, Guardianship, Adoption, Visitation) nor provides representation services regarding these matters*