Orleans County Department of Social Services

Address: 14016 Route 31
West Albion, New York 14411
Phone: (585) 589-7000
Reporting changes/submitting documentation: TAGeneralmail@orleanscountyny.gov
Website: https://www.orleanscountyny.gov/departments/social_services.php

Office Hours: Monday – Friday, 9:00AM – 5:00PM

Services Include:

• Information for Non-Parent Caregivers
• Adult Protective Services
• Child Protective Services
• Child Support
• Day Care (585) 589-3171
• Domestic Violence (585) 589-3159 or (585) 589-5527 (after hours)
• Foster Care & Adoption
• Fraud (585) 589-7177
• Home Energy Assistance Program (HEAP)
• Housing & Homeless Services
• Human Trafficking
• Medical Assistance/Medicaid
• Supplemental Nutrition Assistance Program (SNAP)
• Temporary/Public Assistance
• Youth
• Personal Care Services
• Preventive Services